Service Request

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Service Request

The Customer Service Center is open, and representatives are available to accept your call Monday through Friday from 8:00 AM to 5:00 PM. You may also submit a service request using the form below, through a mobile application and by e-mail at

The City of Nnewi Service Center provides a way for you, the resident, to submit a City Services request. The Service Center is the single point of contact for requesting all non-emergency City services and is available to residents, City businesses, and visitors.

The Nnewi Service Center is also known as “ndi-enyem-aka”; its mission is to provide access to City services and City information with the highest possible customer service levels. The “Nnewi Service Center ” initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.

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